Refund And Exchange Policy
Refund And Exchange
For hygiene reason, we regret to advise that we do not accept refund or exchange of all products.
If you received a defective or damaged item – we apologize in advance, and we will replace this piece as quickly as possible. Please notify us within 3 days from the date of order arrival and send us an email at [email protected] with a picture of the faulty item, and our support team will assist you promptly. Immediately after the case is approved by our support team, we will send you new pieces by HK Post. Please note that the customer should bear the shipping cost and be responsible for the safety of the delivery.